This privacy notice is designed to tell you about our practices regarding the collection, use and disclosure of information that you may provide when you access the website.

Our details

This website is owned and operated by RISE Mutual CIC, a community interest company with limited liability. We are registered in England and Wales under registration number 09386646 and our registered office is at 221 Walmer Road, London W11 4EY.


Visitors to our websites

RISE Mutual gathers information relating to website usage. Any information gathered is primarily for internal use to allow us to refine and improve our customer service.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how you use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Use of cookies by RISE

You can read more about how we use cookies on our Cookies Page.

People who email us

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.

Data protection registration

We are registered as a data controller with the UK Information Commissioner’s Office. Our data protection registration number is ZA104534

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 25 April 2016.

How to contact us

If you want to request information about this privacy notice you can email or write to:

Company Secretary & Head of Assurance
199 Arlington Road,


Access to personal information

Please see our Subject Access Form for making a subject access request.